Top 6 User Feedback Form Templates in Notion

Understanding your customers' satisfaction through NPS is crucial for improving your business. By using a Paperform embedded form in Notion, you can customize the survey to fit your brand and workflows, making it easier for customers to provide valuable feedback.

Running a social proof or “proof points” survey with satisfied customers is an effective, low-cost way to generate statistically significant, third-party data (for third-party credibility) that you can use on your website or review sites to encourage prospective users to sign up.

Social proof surveys can generate both aggregated statistics (no need to secure permission from every customer to use their name and company name) and direct, attributable quotes (with explicit permission from customers surveyed). This is a highly tactical template—I used this process with the product marketing teams at Gusto and Brex (both large B2B tech brands), to generate proof points for our website and marketing collateral like billboards. This template includes the project overview, a list of tasks, example survey goals and survey, sample survey questions, and email templates for your survey outreach and follow-up messaging.

Use this framework to effectively evaluate a design and measure people’s subjective and objective feedback of an experience. The System Usability Scale (SUS), a freely available questionnaire originally developed by John Brooke for Digital Equipment Corporation, provides a good option to ensure reliability.

A user experience (UX) survey collects quantitative and qualitative data about a user's interactions and experience with a website or digital product. UX survey data supports and complements website analytics and UX metrics collected through methods like A/B testing, heatmaps, usability testing, and session recordings.

A customer satisfaction survey is a questionnaire designed to help businesses understand what their customers think about their products or services, their brand, and their customer support. Customer satisfaction surveys allow companies to improve products strategically, optimize user experience, and deliver exactly what the market demands.

This template is based on simple questions that customers will need to answer. Its a very short survey to collect most relevant information about a product's performance.